TERMS OF SERVICE
Effective Date: January 1, 2024
Last Updated: January 1, 2026
Welcome to Genuine Creative Agency (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, forms, funnels, or communications (including SMS and email), you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use our services.

1. SERVICES PROVIDED
Genuine Creative Agency provides marketing, branding, consulting, automation, creative, and educational services. Services may include, but are not limited to:
Marketing strategy and consulting
Digital campaigns and funnels
Email and SMS communications
Educational programs, challenges, and community access
All services are provided “as is” and may be modified or discontinued at any time.

2. USER ELIGIBILITY
You must be at least 18 years old to use our services or submit information through our website or forms.

3. COMMUNICATIONS & CONSENT (SMS & EMAIL)
By submitting your information through our website, forms, landing pages, or any opt-in mechanism, you expressly consent to receive communications from Genuine Creative Agency, including email and SMS/text messages, whether automated or manual.
Consent is not a condition of purchase.
SMS PROGRAM TERMS (A2P COMPLIANT)
Genuine Creative Agency SMS Communications
Program Description
By opting into Genuine Creative Agency SMS Communications, you may receive text messages related to inquiries, requested information, appointment reminders, event updates, educational resources, service follow-ups, and relevant marketing communications when explicit consent is provided.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the number from which you received messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Help & Support
If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or contact us directly at:
📧 info@genuinecreativeagency.com
📞 888-859-5798
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy:
👉 https://www.genuinecreativeagency.com/privacy-policy

4. DATA COLLECTION & PRIVACY
We collect personal information such as name, email address, phone number, and business details solely for communication and service delivery purposes.
Your information is handled in accordance with our Privacy Policy and is never sold to third parties.

4A. SMS PRIVACY & DATA USE
Your participation in SMS communications is governed by our SMS Privacy Policy, available at:
👉 https://www.genuinecreativeagency.com/privacy-policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to support service delivery (such as SMS platforms or customer support services). All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. USER RESPONSIBILITIES
By using our services, you agree that you will:
Provide accurate and truthful information
Not misuse our content, systems, or communications
Not engage in unlawful, abusive, or fraudulent activity
You are responsible for maintaining the confidentiality of any login credentials provided.

6. INTELLECTUAL PROPERTY
All content, materials, frameworks, strategies, designs, text, videos, and intellectual property provided by Genuine Creative Agency remain the exclusive property of the Company unless otherwise stated.
No content may be copied, distributed, or reproduced without prior written permission.

7. LIMITATION OF LIABILITY
Genuine Creative Agency is not liable for:
Any direct, indirect, incidental, or consequential damages
Business losses, revenue loss, or missed opportunities
Decisions made based on marketing advice or strategies
All services are provided for informational and strategic purposes only.

8. TERMINATION
We reserve the right to suspend or terminate access to services at any time if these Terms are violated.

9. MODIFICATIONS TO TERMS
We may update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.
These Terms are intended to comply with applicable telecommunications laws and industry standards, including the TCPA, CTIA guidelines, and mobile carrier requirements for SMS messaging.

10. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.

11. CONTACT INFORMATION
For questions about these Terms, please contact:
📧 Email: info@genuinecreativeagency.com
🌐 Website: https://www.genuinecreativeagency.com
📞 Phone: 888-859-5798
Genuine Creative Agency Copyright 2024-30 
CLICK FOR Privacy Policy/Terms of Service: WE DO NOT SHARE OR SELL YOUR INFORMATION TO ANY 3RD PARTY PROVIDER - YOUR INFORMATION IS SAFE WITH US
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