1. Introduction
Genuine Creative Agency is committed to protecting the privacy and security of personal information collected through our SMS communications. This SMS Privacy Policy explains our practices for handling personal information in accordance with industry standards.

2. Information Collection
We collect the following personal information through our SMS communications for the purpose of providing marketing services and improving user experiences:
- Mobile phone number
- Name and contact details
- Communication preferences
- Interaction history with our SMS messages
This information is collected for the purpose of providing our marketing services and improving user experience.

3. Use of Information
The personal information collected will be used to:
- Send marketing and promotional messages
- Respond to inquiries and provide customer support
- Conduct market research and analysis
- Enhance and personalize our services

4. Consent
By opting into our SMS communications, you consent to receive messages from Genuine Creative Agency at the phone number provided. Written consent is captured before sending any marketing or promotional messages. You may opt out at any time by replying STOP to any message. Opt-In Consent Link (under phone number box): http://request.genuinecreativeagency.com/
5. Information Sharing
We do not sell or rent personal information. Information may be shared with:
- Service providers assisting with our marketing efforts
- Legal entities, as required by law or to protect our rights
6. Security Measures
We implement reasonable security measures to protect data against unauthorized access, alteration, disclosure, or destruction.
7. SMS Guidelines
- We do not send no more than 50 messages per originating number per minute.
- We do not use purchased lists or third-party generated lead lists.
- We provide clear opt-out instructions in every message.
- We avoid using link shorteners and non-branded domains for embedded links.
- Our Automated SMS is only sent from numbers linked to a TCR campaign and must include opt-out language.

8. Compliance and Prohibitions
Our SMS services comply with CTIA guidelines and do not engage in prohibited campaigns or content, such as:
- Loan and mortgage advertisements
- Debt relief offers
- Political advertisements
- Content promoting controlled substances, including marijuana
9. Changes to This Policy
We may update this policy periodically. Significant changes will be notified via SMS to the number on file.
10. Contact Us
For questions or concerns about this policy or our SMS practices, contact us at info@genuinecreativeagency.com or 888-859-5798.
Genuine Creative Agency Copyright 2024-25 
CLICK HERE FOR Privacy Policy: WE DO NOT SHARE OR SELL YOUR INFORMATION TO ANY 3RD PARTY PROVIDER - YOUR INFORMATION IS SAFE WITH US
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